|
![[Under Construction]](images/undercon.gif)
| |
|
What is
a Security System |
|
What defines a good Security System?
A good security system will provide you with a reasonable level of
protection, based on the present and/or foreseeable risk(s). And provide you
with the “peace of mind” that comes along with knowing that you and your
property are protected.
At Eagle Security Systems, Inc. a security system is much more than a bunch
of components installed in a building.
Every system begins with the design. Choice of product, location, and
understanding the capabilities and nuances of each of those products is the
foundation to providing a reliable security system.
The installation of the system is just as important. The best products on
the market can be rendered useless if not properly installed, calibrated and
tested. Following a good installation, with the exception of a few new devices
on the walls, there should be no evidence that the installer(s) were even there.
The wiring of a building is the infrastructure for your system and
determines how reliably the system and its components will communicate and work
with each other. If properly installed, this infrastructure should be well
hidden, protected, and be of a quality designed for years of service. If
installed correctly, this is one part of the system you should never need to
replace.
Customer education and training are a vital part of any system. Without
proper training and guidance (formal on site training, comprehensive user’s
guides, telephone assistance, etc.) the customer may be missing a feature or
features that could greatly enhance the functionality of the system. Or, even
worse, the system may not prevent an incident for which it was initially
purchased.
Continuing service really completes a good security system. The alarm company
needs to keep a good record of each and every system. This will enable future
service issues to be handled quickly and effectively. Most problems can be
diagnosed and usually fixed without ever sending a technician to the site. This
will greatly reduce the cost of maintaining the system. And will minimize or
eliminate any “down” time.
Reliability is the result of professional and consciences attention to
all of the above mentioned aspects of the system.
Two common factors that contribute to
the failure of a security system.
The first is false alarms. Any false alarm is a problem. They are not only a
nuisance, but can also be a real safety hazard. Police and emergency response
personnel respond at high speeds, and those responsible for the property are
dragged away from their personal responsibilities to go to the scene, usually at
the worst possible time. If there are multiple false alarms, than the system may
be ignored completely, again reducing or eliminating it’s effectiveness.
The other common failure of an alarm system is “no alarm”. This means that the
system never did its job. Unfortunately, this failure is usually not discovered
until it is too late, and the customer must rely heavily on the integrity and
capability of the alarm company that provides and services the system.
Either of these situations would significantly reduce the confidence in the
system. This, of course, defeats the purpose of having it in the first place,
and often results in not using the system at all.
|
